20 May 2022
How To Change Your Website’s Visitors Into Paying Customers
Launching or growing your business online is an exciting period for your brand. Whether it's implementing various...
By signing up to one of our Service Level Agreements (SLAs) you get the peace of mind of a dedicated response time to resolve any unexpected issues or changes needed on your website, without the unexpected expense too.
By paying a monthly retainer, you can guarantee that we can jump on any website actions that you need us to, as a priority. If you don’t use all the hours you pay for each month, then they can be rolled over and banked for a maximum of one more month.
To maintain the high levels of transparency we have with our clients, we’ve produced the tables below to outline what you can expect to receive at each level of service. We try to remain as flexible as possible and provide solutions that suit all businesses with a variety of budgets.
Partners & Accreditations
Package plans
Our clients say the nicest things
Whilst we don’t expect all of our clients to take out our Service Level Agreement we do highly recommend doing so. If you’re not sure which SLA package your business needs, get in touch with our team. We’ll advise you based on your needs, and potentially test your requirements on an ad-hoc basis initially to understand what package will work best for you.
Service Level Agreements help us help you, we’ll manage those unforeseen troubleshooting issues, maintenance and contingencies. As one of our SLA customers, you will not only receive our usual high standard of quality service, but you’re also guaranteed a more cost-effective hourly rate. We know that our customers value shorter delivery times and speedy service, the world wide web isn’t exempt from the occasional hiccup, our SLAs provide a low-cost alternative to purchasing development time in bulk. Beyond the cost-savings, SLAs also offer the benefit of convenience, we’ll assign a member of our team to be your person of contact, simplifying communication and providing immediate attention to your needs.
Recent success story
For a Digital Marketing strategy to work effectively and efficiently it needs to constructed on a foundation of solid research and insights. Despite the unusual working climate we’ve all experienced in 2020 going into 2021 we’ve seen some great progress made throughout the first 6-months of this year. After the initial implementation of our solution we’ve continued to provide both recommendations and action numerous optimisations. In the last 6-months we’ve been able to double SpaceVac’s online visibility compared to the previous period. During that same period we secured a further 6 top spots for highly-competitive keywords including a Local Pack and Site Link in the SERPs. Some of these keywords were previously ranking as low as 73 at the start of 2021.
Read Case StudyFAQs
You will have an appointed contact for you to liaise with on website requirements as and when needed. This person will be responsible for carrying out the updates/development work as required, and maintaining communications with you so that you can understand what has been completed, and suggestions for what to complete moving forward. We will also monitor the number of hours used and how many can be rolled over to the following month if available.
A response time is simply the amount of time that your dedicated contact at Loop Digital will take as a maximum to acknowledge the issue, and start putting actions into place to either resolve or investigate it. Based on our packages this would be either within 6, 12, or 24 hours. However, it is important to note that not all issues will be completed within this response time, if the investigation finds a more complex issue to sort, but rest assured we will be on the case.
If you’re looking to find out how we can provide consistent and sustainable growth for your business, get in touch with our friendly team today. Don’t worry we’re not the sale-sy type, like seriously. We’ve got a genuine interest in learning about different businesses like yours, and exploring what goals you want to achieve and why. We’d love to hear all about your plans and what success means for you and your business.
We’re always on the lookout for new clients we can support and go into partnership with, no challenge is too big or too small. We’ve already helped dozens of unique businesses find success through our digital marketing solutions.
Loop Digital Marketing Ltd, First Floor, The Forge, Blisworth Hill Farm, Stoke Road, Blisworth, Northamptonshire, NN7 3DB